We're Here to Help
Get the support you need, when you need it. Our expert team is ready to assist you with any questions or issues.
Frequently Asked Questions
Quick answers to common questions
How do I set up my POS system?
Our team will handle the complete setup including hardware installation, software configuration, and staff training. The process typically takes 2-3 hours.
What if I need help after hours?
We provide 24/7 support through phone, email, and live chat. Our response time is typically under 15 minutes for urgent issues.
Can you help with data migration?
Yes! We offer free data migration from your existing POS system. Our team will ensure all your products, customers, and sales history are transferred safely.
What's included in the training?
We provide comprehensive training for all staff members, covering basic operations, advanced features, troubleshooting, and best practices.
Do you offer on-site support?
Yes, we provide on-site support for setup, training, and major issues. On-site visits are available within 24 hours for urgent matters.
Get in Touch
Phone
+94 11 234 5678
Phone
+94 11 234 5678
support@aztra.lk
Office Hours
24/7 Support Available